Google + RSS Feed

Deep thought on reputation systems

1

August 17, 2004 by Colin

I’m a month late on this meme, but it’s still a valuable read for PR folk. “Manifesto for the Reputation Society” is an exercise in sketching out the benefits and hindrances of encouraging a growing reputation system, based on easily available information, shared opinions, personalized experiences, categorized relationships and maybe a touch of accreditation or regulation.

The paper examines how reputation societies might grow, using increasingly popular social networks as building blocks to compile information, gather critiques, solicit opinions and bring together communities of interest to influence the decisions made by consumers, companies, markets and governments.

PR folk will be challenged by this paper. The future of the profession isn’t explicit in the system being proposed – unless you see your future in obfuscation, falsification, and the consternation of your audience.

Deliberate skewing of reputations by those who benefit from their inaccuracy is one of the greatest operational problems reputation systems will face, once they have dealt with implementation issues like privacy and authentication. The public relations agencies of today may evolve into the reputation manipulation and repair agencies of tomorrow, with expertise ranging from understanding why one’s reputation is in trouble to underhanded ways of gaming reputation systems.

Arenas with more heterogeneous interest groups like politics and commerce will naturally have more pressure for skewing reputations — consider the present–day difference in deceitfulness between commercial and educational Web sites.

We put a lot of our energy into developing relationships with reporters: how much effort will we put into understanding all our other stakeholders? You will have to understand the entire public environment affecting your issue, staff, development, process or company if you’re going to play in a reputation society.


1 comment »

  1. Greg Brooks says:

    :::Waving hand eagerly::: Ooooh, me sir! Pick me! I’ve been following this for a while!

    Here’s the thing: The future of PR looks a lot like the present of community relations. No, there’s no comparable channel to the media in terms of reach-per-PR-dollar spent… but how many of us really need that kind of reach? Making genuine impressions (not “hits” or “clippings”) with real opinion leaders gets you far, far more than all but the very best press coverage over the long haul.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Follow My Tweets

Tumblr Goodness

  • photo from Tumblr

    eadfrith:

    Blood Stains from the slaine Monks of Lindisfarne in the Viking attack of 793AD.  Folios 191v and 192r of the Lindisfarne Gospels - written and illuminated by the Anglo-Saxon Bishop Eadfrith in 698AD.

    Liber generationis Jesu Christi

    “Lo, it is nearly 350 years that we and our fathers have inhabited this most lovely land, and never before has such terror appeared in Britain as we have now suffered from a pagan race, nor was it thought that such an inroad from the sea could be made. Behold, the church of St. Cuthbert spattered with the blood of the priests of God, despoiled of all its ornaments; a place more venerable than all in Britain is given as a prey to pagan peoples.â€

    Alcuin, Letter to Ethelred, King of Northumbria

    Images: British Library


    04/12/13

  • I had a Brooks Brothers 15 1/2 - 35 shirt and we used its front pocket to determine when the Pilot design was “pocket sized” - Joel Jewitt, discussing the invention of the Palm Pilot
    http://www.linkedin.com/today/post/article/20130408043926-7298-early-employees-joel-jewitt-palm

    04/12/13

  • photo from Tumblr

    Before I discovered the Internet


    04/07/13