… it’s about public relations, marketing, retail quirks, government communications and oddities … and written in Canada!
Airlines, in a desperate attempt to remain profitable, are considering incremental charges and fees for services once considered routine. Like checking your bags before boarding your flight.
” … J. Scott Kirby, president of US Airways, said that passengers would prefer to pay for the features they actually used. Historically, he said, all passengers paid for checking bags even when they did not bring luggage, because a charge for transporting them was built into the ticket price.
Now, he said, “those who want the infrastructure to check bags, will check bags; those that don’t, won’t pay for them.” (NYT)
I hope airlines are building in the infrastructure for passengers who will choose to carry-on their luggage. Faced with an economic disincentive, passengers are bound to opt for the haul and stow - which may be a problem considering most airlines are also moving to smaller regional and commuter jets on most domestic flights.
One Response for "Ideas that seemed smart at the time"
>>I hope airlines are building in the infrastructure for passengers who will choose to carry-on their luggage.
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