Where I stand on blacklists

14 May
2008

Blah blah blah. Bad people. Mistaken people. Not trained well enough. Not experienced enough. EVIL people. Quarantined people. Ostracized people. Blah blah blah. Blame the database providers! Blah blah blah. People admiring their reflections in their exquisitely designed glass houses.

“… If you’ve got a blacklist, I wanna be on it ..”

A blacklist represents an over reaction to a particularly irritating problem. It is also an ill-considered tactic that only serves to demonstrate intolerance and, often, a rush to judgement.

What sort of effect can blacklists have upon the list maker? Ask yourself how much news coverage you have seen of the horrible devastation in Burma. Five days ago, the world (as represented by the media) was up in arms about the poor response to the devastating crisis in Burma. This despite a wide-ranging ban from the Burmese government on foreign media and aide workers.

Today, the media is full of destruction, hope and recovery from China. The Chinese government knew to open its doors to honest and factual reporting, and to greet international offers of assistance with less gnarled and anger-ridden arms.

It’s a horrible observation, but true.

As for blacklists, I agree with Susan.

[tags] blacklists, Burma, China, cyclone, earthquake [/tags]

3 Responses to Where I stand on blacklists

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John Cass

May 15th, 2008 at 12:36 am

okay, so what’s the problem with asking database vendors to use some better practices? They might say no, or they might say yes.

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Colin

May 15th, 2008 at 4:43 am

I don’t really have a problem with your suggestion, John. Database providers SHOULD be peddling accurate information.

The fact that people depend upon a database dump to target their pitches, however, should not be overlooked.

You can’t have an argument about “conversation,” “outreach” and “relationships” when your first (and repeated) contact is based on someone else’s (poor) work.

Landing on a blacklist and then crying foul because your database provider made a mistake is kind of like failing a high school exam, then complaining that the class notes you bought to study for the exam were written by a moron.

It also doesn’t help that database maintenance, at providers and agencies, is often handed over to someone with very little experience or judgement.

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John Cass

May 15th, 2008 at 11:49 pm

I agree database providers should be providing accurate information. I think part of the issue is what information should the vendor’s provide, and how the information is used within their dashboards. As I am researching the industry I am starting to learn about its history. It seems that PR people send out blanket press releases. I cannot imagine why or how the journalists put up with this, bloggers definitely don’t, hence all of the blacklists and posts in recent years. Some of the databases don’t even list bloggers because they allow blanket press release issue.

I don’t think you are suggesting that I am crying foul, or are you? :-)

Rather I’d just like to explore the process, and see if anything can be done. Based on your experience what would you suggest to improve the process?

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