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Hot smoky meat on the street
1September 27, 2007 by Colin
That’s a picture of an Portugese street festival held in the Mile End neighbourhood of Montreal in August.
It was snapped by Kate Hutchinson, a Montreal photographer who’s being patient and professional while taking some great pictures at our conference this week.
And we all know how hard it is to take great pictures at an academic and professional conference. Cordura shoulder bags, glossy pamphlets and giant screens full of powerpoint presentations everywhere.
Either that of a facefull of brioche and fruit plate.
On top of that, she’s taking pictures at a conference of privacy advocates.
Understandably, the conference attendees are more interested than most in how their image and personal information is captured.
As for the picture: I absolutely love street-side bar-b-que. Especially Portuguese meat – they know how to spice it and prepare it. Just by looking at the men and how they’re tending to their skewers, you can tell that this bar-b-que did not come with a choice of dipping sauces.
[tags] Kate Hutchinson, photography, Mile End, Montreal, chorizo, Portugese [/tags]
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A strategic approach to government and corporate blogging
1September 26, 2007 by Colin
Wow. If Simon Dickson is right, the folks at the Foreign and Commonwealth Office in the U.K. are about to blow government blogging right open. And maybe even corporate blogging.
Forget restricting your corporate blogging to just C-suite executives. Opening blogging to everyone? Fine for tech companies, but not very workable for CPG companies.
How do you find a balanced and reasonable voice to represent your organization? Maybe by identifying three or four strong voices spread out throughout your organization, and giving them the tools to communicate. Foreign Minister David Milband is leading the charge, just like he did at DEFRA.
“…Miliband himself is joined by Jim Murphy, his Minister for Europe who ‘wants to hear your views on how the EU is doing, and to encourage discussion through this blog’. So whilst you’re not likely to get your referendum on the European treaty / constitution, you will at least have one outlet for your support / anger. Good luck to whoever’s moderating that one.
Then there’s Sir Sherard Cowper-Coles KCMG LVO, currently Her Majesty’s Ambassador to Afghanistan; and Lindsay Appleby, a First Secretary (ie relatively senior) in the Brussels office. Reporting from the front line, there’s Maria Pia Gazzella, from the Embassy in Chile. But most remarkable of all is Sarah Russell, who doesn’t even work for the FCO yet – she’s a Fast Streamer due to join in October 2007, so presumably we’ll be following her progress as she learns the ropes…” (Simon Dickson)
It’s important to remember that EVERY member of a diplomatic service is trained – extensively – in skills essential to a blogger:
- the comprehension of complex ideas and themes
- the synthesis of debates and positions, often conflicting
- the rapid creation of understandable but nuanced subject briefings
- and, most importantly for a government blogger, an acute awareness of the influence and impact of their words and writing.
[tags] government blogging, corporate blogging, diplomatic corps, diplomat [/tags]
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Are skateboarders more saavy than social media experts?
2September 25, 2007 by Colin
What’s the link between social media and skateboarding? Sometimes, social media experts will strike really poor bargains for their services – just like the early boarders who performed for stickers, decks and gas money.
I mean, in what other industry would thought leaders trade their hard-built reputation for a free camera, cellphone, iPhone or a free laptop?
A lot of social media experts are grinding out an identity as hard-working professionals – like the Social Media Group, or SHIFT, or H&K, or Crayon, or Converseon.
In skateboarding, there’s a lot of people who have jumped on a deck and found a new image or sense of group identity. There are a few boarders that have developed the skills – on the deck and in the office – to build strong identities in the sport and personalities that are eagerly sought out by marketers.
Sure, skateboarding has always had a distinctly commercial element. Even with its roots in home-made equipment and the growing legends of local or regional skaters, the continuing perception of skateboarding as an underground industry is largely manufactured. Today, it is part of a mainstream image industry.
Social media, as a profession for consultants, marketers and public relations hacks, is growing into a mainstream industry. For every mis-step amplified by bloggers and journalists, there are countless small improvements being accomplished in large and small businesses, not-for-profits, community organizations and local governments.
Still, I’m really growing tired of leading bloggers, authors and consultants crowing about how they scored some more schwag. Let’s keep this in perspective, people. Even community-access television can score $500 for a month’s sponsorship.
At some point, we’ve got to stop behaving like the stoners at the back of the school. Even skateboarders figured out that pocket change was poor compensation for their brilliant footwork.
Image above from a 70s era Skate Safety video.
[tags] blogger outreach, schwag, social media, payola [/tags]
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A note on critics, and other 45 year old observations
0September 25, 2007 by Colin
Today, a few excerpts from Colin MacInnes‘ 1961 compilation of essays, England, Half English. First, a cutting observation about critics:
“…This declaration was scornfully refuted by a columnist in one of the grimmer dailies whose special talent – being himself bereft of any marketable notions about such fragments of our world as his myopic eyes can visualize – is to pinch ideas he is incapable of inventing, and sneer at them in shop-soiled journalese…” (Pop Songs and Teenagers)
In other places, MacInnes attempts to examine the growing popularity of pop music, and the increasing economic power of teens and youths:
“…Today, youth has money, and teenagers have become a power. In their struggle to impose their wills upon the adult world, young men and women have always been blessed with energy but never, until now, with wealth. After handing a pound or two over to Mum, they are left with more ‘spending money’ than most of their elders, crushed by adult obligations. They are a social group whose tastes are studied with respect – particularly by the entertainment industry…” (The Pied Piper from Bermondsey)
“…To check on my observation of kid’s clothes, I asked for the help of younger friends who dress much as they do … Such minutiae it will be increasingly hard to notice, because teenagery has passed its spring. Their startling initial impact on their elders, and their own amazed discovery of themselves, had already waned by the end of the last decade; and had become on the the kids’ part rather craftily self-conscious, and by adult parasites, quickly exploited without sympathy or understanding…” (The Other Man)
[tags] Colin MacInnes, pop history, critics [/tags]
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Small business marketing and the ass kicking machine
2September 24, 2007 by Colin
Really. An impressive ass kicking machine. On Craigslist. With a picture.
At the tail end of the description, the machine’s master craftsman has thrown in this pitch:“Oh and If you need any remodeling done I have 10+ years experience and my own tools.”
There you go: the key to success as a small business. In a field with many similar competitors, identify a quality that separates your services from the pack and promote that quality. Make it real for the consumer.
Here in Canada, we have a guy who has built a reputation as an expert in ass kicking AND renovation: Mike Holmes.[tags] renovation, ass kicking, promotion, Mike Holmes [/tags]
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Mass Observation – the Science of Ourselves
0September 24, 2007 by Colin

This appears to be a record of some early public history or public opinion research. Browsing through a university library, I picked up Britain by Mass Observation, a small Penguin book that reported on the results of “man on the street interviews,” day surveys and personal diaries compiled by volunteers.
It’s an interesting read: one third about the Munich crisis, some thoughts on wrestling and local fetes, and big chunk on the bloody lambeth walk.
(Here’s a newsreel from the time, chopping up film clips of Nazis marching to have them dance the Lambeth Walk. The National Archives has more on the reel.)
The Mass Observation movement seemed a little too casual and non-too rigorous to qualify as public opinion research or market research – as we consider it today.
“…Young, confused, and vigorous, Mass-Observation sought to understand something that anthropology and sociology still took largely for granted: the everyday life of ordinary people…(New Yorker, nice long article about the “movement.)
Still, this one book is chock-a-block with direct quotes and observations from a variety of classes and generations. Some of the observations are likely more honest and frank than you would expect from a poll today.
For example, here’s a woman of 38, speaking to a pollster about horoscopes:
“I read them every Sunday, many a time it’s been true, but they don’t give you so much bad news. When it was my birthday they said I should get a surprise. I got one. It was a good ‘un, mister. No, I’m not telling you what it was, that’s my business.”
[tags] mass observation, polling, public opinion research, 1938, Munich crisis [/tags]
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Colin McKay, spokesperson at large
2September 24, 2007 by Colin
Yes, that is me quoted in the Globe and Mail about productivity tools and GTD. If you subscribe to the “treeware” version of the paper, you also get a four column picture of me, taken by Bill Grimshaw, a funny guy who really likes his job.
In the picture, I’m holding my Moleskine – and the roll of red duct tape I keep around to repair my Moleskine when it inevitably rips at the cover.
[tags] GTD, productivity, moleskines [/tags]
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Write here, write now – insight into a town
1September 22, 2007 by Colin
The write/here project was a public art project conceived by Tasmanian artists Justy Phillips and James Newit. Part of the Ten Days on the Island Festival, it asked the residents of Hobart to pass along stories of their life in the capital of Tasmania.
Eye magazine tells us the artists convinced local businesses to donate their billboards for ten days – and to sponsor the new “skins” for their own billboards.
“Phillips and Newitt gathered comments from the public through one-to-one interviews, workshops, and exhibitions, and even opened a ‘story shop’ offering passers-by a dollar for their thoughts. Carefully framed questions – ‘What does Hobart mean to you?’, ‘Do you have any regrets?’, ‘What are your hopes for the future?’ – elicited responses that were honest, potent and moving. From the 1000 responses that they generated, 27 anonymous texts were selected, one for each of the billboard sites. “
That’s one there on the right.
This project is a two fer for me: the two year process of collecting stories and observations appeals to the historian and faux ethnographer in me.
The simple, stark but engaging billboards help the project stand out from their urban surroundings, and make no attempt to infer value, attributes or judgements about the statements they broadcast.
As an added reflection of the community’s reaction to the billboards, many of the images preserved on the project’s website include comments from Hobart residents.
There are pictures of all 27 billboards available on the Write/Here project site.
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The KKK as multi level marketing organization?
0September 21, 2007 by Colin
The newest paper from Steven Levitt and Roland Fryer:
“…Rather than a terrorist organization, the 1920s Klan is best described as a social organization built through a wildly successful pyramid scheme fueled by an army of highly-incentivized sales agents selling hatred, religious intolerance, and fraternity in a time and place where there was tremendous demand.” (NBER abstract)
Hatred and Profits: Getting Under the Hood of the Ku Klux Klan is available from the SSRN or from Fryer’s own Harvard page.
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Short Sentences
2September 20, 2007 by Colin
Short sentences that both amused and enlightened me:
“Older people are sticky”
That’s from a New York Times article about social networks that are targeting the older sundeck set, via Advergirl.
“Mad as a box of snakes”
Part of the introduction given to Irma Boom, the book designer, by Simon Waterfall, the president of D&AD. Via We Made This.
“Web development is for Spartan warriors”
One observation from 50 Designers X 6 Questions. Advice solicited from web designers. Via Communication Nation.
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It’s alllliiiveeeee!
4September 19, 2007 by Colin
Well, bit of a breakthrough at my office. A government blog. I’ll blog and/or write about it when I have the energy, but thanks to the great support of my team and my bosses, the Office of the Privacy Commissioner has a blog.
That’s right. The Office of the Privacy Commissioner has a blog.
Why don’t you?
Obviously, this is a learning exercise for all of us. But we’re pretty excited.
[tags] government communications, government blog, egovernment, epolitics, outreach [/tags]
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Social media glitterati in Ottawa – Third Tuesday
0September 18, 2007 by Colin
Another season of Third Tuesday Ottawa social media get-togethers opens with a sought-after star: Mitch Joel. You may know Mitch from such previous work as his Six Pixels of Separation podcast or his Twist Image blog.Mitch will kick off this year’s Third Tuesday Ottawa season on September 25. A kick you in the ass kind of speaker, Mitch will discuss marketing, social media and web 2.0.
Free registration can be found over on the Third Tuesday Ottawa Social Media Meetup group.
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It’s not you – it’s me, baby!
1September 18, 2007 by Colin
You may not have noticed, but my blogging volume has slowed lately. It’s not because I don’t love you. It’s not because I’m growing tired of blogging. It’s not a question of quality over quantity. And it’s certainly not because I’ve had a crisis of conscience and am considering a career in law, because that’s one place I know I can help make the future brighter for all the little children.
Instead. I’ve been kind of busy. At work, we’ve had some big stories lately, and we’ve got a big shindig coming up.
Still, I’d like to point out that this week is my blog birthday. Four years old. That means I’m big enough to walk over, grab something out of your hands, slobber all over it and break it, but not responsible enough to apologize or pay for it.
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Crisis advice from the Duke – YouTube
0September 15, 2007 by Colin
Opposition party operatives have always trailed candidates during elections – Canadian as well as American. As technology has become cheaper, the level of data collection has increased. Just ask former Senator George Allen. It’s the YouTube primary.
Even Duke’s in the game. Today, he offers advice on how YouTube could help Senator-in-limbo Larry Craig get out of his predicament:
Cartoon from Doonesbury, naturally.
An additional tactic to respond to YouTube crises, and something I missed when it was originally floated on American politics blogs back in June: flooding the zone.
“… To flood the zone, upload dozens and dozens of random videos which have absolutely nothing to do with the clip you’re trying to make “disappear.” The real strength of the clips you’re uploading isn’t to respond directly to the video, but to confuse the YouTube user and make it impossible for them to find the video they’re looking for. The one thing every campaign can count on is that any web user has a slight case of undiagnosed ADD (attention deficit disorder). If they don’t find what they’re looking for seconds after the search has begun, they’ll tire, and give up the search …” (David All)
Wow. Just like having a “black site” in your back pocket, ready for an emergency, do you have a staffer maintaining dozens of YouTube identities, waiting to deploy them in a flood?
Or is that something you hire a consultant for?
Comments in the many references to David All’s original blog post note that Google’s ranking algorithm wouldn’t be fooled by this strategy, and that most YouTube videos spread virally – the correct link would be bounced from inbox to twittr account, oblivious to the flood of moronic fog.
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What movies taught me about public relations
0September 14, 2007 by Colin
Some say skill is a gift; some say it’s learned; others say it’s earned. In my case, it’s all osmosis. I picked up everything I know about marketing, communications and public relations by watching movies.
School of Rock – never let a lack of formal education or professional accreditation keep you from seeking employment in your chosen field. Especially if your clients are gullible and misinformed.
Single White Female – you can operate a virtual consultancy for fun and profit, but always hold a vital piece of the client’s work hostage through deception and encryption.
Pretty In Pink – Quirky marketing and gimmicks are the key to successful independent retail.
Repo Man – no matter how crappy the job, a false sense of confidence and a poorly conceived personal ideology can carry you.
Trading Places – dress for success. It’s half the battle. The other half is family money and going to a good school.
Trop belle pour toi – you don’t have to be traditionally handsome to make new friends.
Wall Street – never walk around without an elevator pitch.
Chuckie – it’s NEVER child’s play.
Harold and Kumar go to White Castle – don’t be led by material needs. And avoid Neil Patrick Harris.
Crying Game – always be ready for surprises.
Star Wars – conformity stifles creativity and innovation in large organizations.
High Fidelity – every one can find their niche in the market, even compulsive obsessives.
Wedding Crashers – a good line of patter will break the ice in almost every situation.
Apocalypse Now – no matter how charismatic the leader, keep looking for the crazy eyes.
Bill and Ted’s Wild Adventure – you can always learn from the past.
Bullit – a gruff attitude, distrust for authority and a basic wardrobe of khakis and hearty sweaters convey authority.


