… it’s about public relations, marketing, retail quirks, government communications and oddities … and written in Canada!
Following up on my previous post -  Government communications doesn’t suck, I mean it - I’d like to discuss the wide range of subjects and topics that could draw your attention as a government communicator. After all, government work doesn’t mean professional or personal stagnation.
Implied in the debate between employment at an agency (seizing the brass ring) or a corporate (seizing the brass retirement watch) office is the promise of greater opportunities for creative expression on a much larger variety of files.
Agency acolytes will swear up and down that their day is a virtuous cycle of inspiration, creation and implementation - with some client meetings thrown in. Corporate types will argue that continuous exposure to one portfolio of products, services or brands is an opportunity to learn the corporate experience in and out, from product inception to integrated marketing planning to yearly bonus payouts.
Unfortunately, there are no yearly bonuses for the average public relations, marketing or communications type working in government.
Argument 2: Intellectual stimulation doesn’t require a cool office space.
Money aside, opportunity abounds in the government to work on files that interest you, files that will challenge your skills as a communicator while stimulating your mind. The key is to remember that the government is not a monolithic organization, it’s more like General Electric: plenty of little subsidiaries that do weird experiments and have offices in strange places - but are still market dominant. Here are some examples:
Risk communications: transportation departments, accident investigation boards, food inspection agencies, nuclear regulatory agencies, defense organizations.
Social marketing: health departments, social services agencies, public health organizations, overseas development departments.
Public opinion research: statistical agencies, every communications and marketing shop in the government, what we call “central agencies” (PCO, White House, OMB, Whitehall).
Rural outreach: agricultural departments, commodity marketing boards, fisheries departments.
International marketing: industry or commerce departments, departments of external or foreign affairs, export financing organizations
Science communications: research organizations, space agencies, departments responsible for natural resources (Department of the Interior), forestry agencies, fisheries departments.
Crisis communications: accident investigation boards, public safety departments, defense organizations, defense organizations, airport authorities.
Investor relations/financial communications: budget offices, departments of finance, management boards, banking regulators, national banks, financial monitoring agencies.
Notice how I didn’t cover any of the communications or marketing jobs that could be expected of politically-appointed staff? That’s a whole other world to be considered!
Next argument to be covered: government communications can be a multi-stage career, not a life sentence.
Shoutout to InsidePr for discussing government communications this week.
Technorati Tags: government communicator, agency, communicator
9 Responses for "Government communications is interesting, dammit!"
Hey Colin.
Way to stand up for the team.
I couldnt agree more, Colin. Government communications work doesnt suck, nor is it boring!
i got my start in pr working for a federal crown corporation and it was a very interesting and challenging time in my career.
I was able to dip my toe in to many facets of pr (including most of the ones you mention) and never felt like I was missing out by not working in an agency or the corporate side.
great post! eager for the next one
Thanks for the comments, guys. I think I’m on a bit of a roll on this issue - and I could go on for months.
You know, I’ve never actually worked as a government employee. But despite that, I’ve done enough consulting work for government agencies that I think I could anecdotally validate every point you’re making.
Curious: What are the protections like for civil-service workers in Canada. The one downside I can see to working in pub-sec communications is that at the management level, you may very well have underperforming team members you just can’t get rid of.
Greg: Sure - but you could have that problem at any large organization with a strong union.
Colin,
I have split my work week between Toronto and Ottawa for most of the past 20 years.
In Toronto, i find corporate clients who appreciate my help as a consultant, who have adequate budgets and who are keen to innovate.
In Ottawa, I have government clients who work on issues of importance to Canadians and Canadian society. But unfortunately, they too often lack adequate budgets, are unable to innovate and very often resent the consultants with their perceived freedom and bigger paycheques.
I think we need to challenge our political leaders to recognize the potential for honest, two way communications (did anyone say social media?) to engage Canadians and restore faith in our public institutions. That means being willing to share information about how government arrives at decisions and trusting Canadians and government employees to act responsibly.
Sadly, until that happens, I think that you will continue to have to write posts like this.
Keep pushing the boundaries.
/Joe Thornley
[...] [fade to studio] Hello. My name is Colin McKay. I’m an evangelist for government communications. You may remember me from such popular posts as Government Communications is interesting, dammit! and Government Communications doesn’t suck: I mean it. Thank you for taking time out of your busy day to spend a few minutes with us. [...]
[...] [fade to studio] Hello. My name is Colin McKay. I’m an evangelist for government communications. You may remember me from such popular posts as Government Communications is interesting, dammit! and Government Communications doesn’t suck: I mean it. Thank you for taking time out of your busy day to spend a few minutes with us. [...]
Working in government communications does offer great learning opportunities, but it’s hard to be patient and wait for senior management to want to invest in innovation and for policy changes to occur. There is also a sense of ‘accountabilism’, where nobody wants to be held accountable for any decision made and a never-ending approvals process requiring multiple levels of sign-off on banal bits of information results.
Although government communications does offer the possibility of a multi-stage career, given the various levels of bureaucracy during the job advertising and hiring process (in the Canadian context), it takes time to switch departments or even have different opportunities show up. In the end, most of the skills I’ve learned through my job in government communications aren’t being put to good use, most of my colleagues are not interested in changing the communications landscape, very few managers are true leaders and the levels of daily frustration dealing with surrounding mediocrity aren’t worth it.
I don’t want to have my communications skills or my creative impulse go to waste so I am looking elsewhere in the private sector where the approvals process doesn’t hamper innovation and where creativity is encouraged and not stifled. It’s nice to see that government communications works for some people, but it’s definitely not for everybody.
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