In its August issue, Promo magazine has run several articles on texting (SMS for you cognoscenti) and possible applications for marketers and loyalty programs. Rob Lawson, a VP at Enpocket, tagged a list of promising SMS applications to the end of his article:

  • To thank you for registering and give you a reference number
  • To say how much is in your account
  • To tell you when you are overdrawn
  • To remind you of your appointment
  • To give you a ticket: admit one

  • To give you your flight details
  • To say your flight is delayed
  • To confirm how many points you have collected
  • To give you the latest odds in the 2.30
  • To say our engineer will be there between nine and 10 am
  • To say when we’ll call back
  • To remind you of the booking deadline
  • To tell you your order has arrived
  • To invite you to the preview
  • To say roadside assistance is on its way
  • To give you the phone number
  • To tell you the pollen count
  • To give you the share price
  • To give you the store details
  • To tell you the sale went through
  • To say you have won two tickets
  • To offer you an upgrade from 3* to 4*
  • To offer you car hire on arrival
  • To ask you to rate the service you received
  • To say ‘thank you’